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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer cash on delivery (COD) in Saudi Arabia?

No, we don't offer cash on delivery across Saudi Arabia or other countries.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards (Visa, MasterCard), PayPal, bank transfers, and cash on delivery (COD) and also mada pay.

How long will it take for my order to arrive?

Delivery times vary depending on your location within Saudi Arabia. Generally, orders are delivered within 3-5 business days. You will receive a tracking number once your order has been dispatched.

Do you provide warranties for your products?

Yes, we provide warranties on all PC gaming products. The warranty period varies by item and is detailed on the product page. For any warranty claims, please contact our customer service team.

Can I return or exchange a product if I'm not satisfied?

Yes, we offer a flexible return and exchange policy. If you are not satisfied with your purchase, you can return the product within 20 days of delivery for a refund or exchange. Please ensure the product is in its original condition with all packaging intact.

 

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