Xarkcore Company.
He will be referred to later as the buyer: he is the one who makes the purchase through the customer’s website.
1- Everything mentioned above is considered an integral part of these terms and conditions.
2-These terms and conditions are subject to the laws and decisions that regulate commercial work in the Kingdom of Arabia
Saudi Arabia is also subject to the jurisdiction of the commercial courts in the event of any legal dispute.
3-Once the customer clicks on “I agree to the terms and conditions,” the customer will have read the terms
He understood it completely. He denied any ambiguity and agreed to it
4-The shipping amount will be added to the final price of the purchase as a delivery fee inside or outside Saudi Arabia.
5-The warranty period is one year for accessories, and two years for devices.
6-Xarkcore is committed to returning or replacing the part that is subject to warranty and that the customer purchased
From Xarkcore
-6.1 If it is proven that it has a manufacturing defect, after confirming this through the Alex Arc Core technical workshop.
-6.2 If a replacement part of the same type is not available in Xarkcore's stock, it will
Xarkcore orders the part from abroad and therefore the customer must wait until the part arrives
Alternative.
-6.3 The customer can replace the part with a part with the same performance according to what XARC Core deems appropriate.
In coordination with the client.
7- If it is proven that the part to be returned or replaced has been subjected to misuse by the customer or a workshop.
External, installation error, or due to a defect in the electrical current reaching it, Xarkcore apologizes for the...
Replace the part or return its price, as the terms of the global warranty do not include any damage in any case
Usage, installation errors or electrical faults.
8- Some items are subject to the manufacturer’s or agent’s warranty, and in this case, the customer must check
The manufacturer himself or his agent directly in Saudi Arabia.
9-The order is submitted based on the main components of the assembly and not the image on the site (Alan
The components in the picture differ based on what the customer requests) so the customer does not have the right to pay in a different form or number
fans; Because all specifications are mentioned on the site.
10-The customer may return the goods purchased from the X-Ark Core website or exchange them as appropriate
The following conditions:
- The return process must be within 7 days of receipt, and the exchange must be within 14 days of receipt of the product.
- The goods to be returned must be in their condition when purchased, so that Xarkcore can return them
Sell it to another customer. If the labels and packaging of the goods to be returned are removed, the transaction will not be accepted
Return, as the goods in this case have become used and cannot be resold as new to a customer
last.
11- The goods sold through the X-Ark Core website are considered the property of Xarkcore until payment is made.
total amount. This excludes payment via Tabby.
11.1-Xarkcore has the right to demand the return of the device if the device that arrived to the customer was not
It is identical to the device he requested. She also has the right, after agreeing with the customer, to keep the device with him and ask him to pay
Price difference.
12- When a customer purchases a product and then there is a malfunction on the site or the quantity of the requested product runs out, it will be returned
Full amount to the customer.
13-X Arc Core accepts payment via credit cards or bank transfer and the receipt is uploaded
And send the receipt to customer service until the request is approved and confirmed.
14-Delivery service fees are non-refundable if the order is delivered for any reason.
Except for the error made by the company. Xarkcore is not responsible for any delay caused by the company
Shipping in any way
15-If the customer purchases a computer through the “Ready Assembly” service, the customer has the right to request
Refund of the service amount if the shipment is delayed beyond the specified date after confirming the order with Xarkcore Wall
This includes reasons for delays beyond the control of Xarkcore or delays due to shipping companies.
16-If the customer receives a computer and there is an error in the specifications, or if he receives a product
Different from the description shown on the website can contact customer service and file a malfunction report (48).
Hours) from the time the customer receives the product.
Xarkcore payment methods:
1- Bank transfer (the full device amount is transferred through our bank accounts and the receipt is uploaded to
website and contact customer service until the order is confirmed.
2- Electronic payment (payment is made directly through the website and the order is confirmed directly.)
Shipping
The device will be installed and delivered to the shipping company within (2-7 working days) from the date of order confirmation.
Accessories such as (screens, speakers, chairs...) are delivered to the shipping company within 48 hours.